Assurance is a subsidiary wireless communication company that was initiated 12 years ago. This company offers several incredible benefits but its primary benefit is to help low-income households to afford communication services through the lifeline program. This makes Assurance Wireless a primary lifeline service provider that offers free phones, free unlimited text, free unlimited minutes, and free data to qualified customers.
Apart from lifeline, Assurance Wireless also participates in a recently-initiated ACP program to offer monthly broadband discounts to qualified customers. Through Assurance Wireless ACP program, qualified customers can get free unlimited data, text, minutes and free 10 GB of monthly hotspot data.
Assurance Wireless Application – Affordable Connectivity Program (ACP)
The Assurance Wireless ACP program is open to every customer that meets ACP eligibility requirements. To join this program, you must send an application and get approved by the national lifeline verifier. Note that the general steps of applying for your Assurance Wireless ACP entail checking program eligibility> getting your documents ready> filing Assurance Wireless ACP form> get an approval for the form from the national verifier> receiving your Assurance Wireless ACP benefits.
Luckily, there are different ways of sending Assurance Wireless ACP applications. One of the best and most reliable methods is applying through assurance wireless official website https://www.assurancewireless.com/affordable. Besides, you can contact Assurance wireless customer team and get much-needed assistance in applying for ACP program. You can contact them through the number 888-321-5880.
Who are Eligible for Assurance Wireless ACP?
To get the above discussed Assurance wireless ACP benefits, you must meet ACP eligibility requirements as directed by the federal communications commission. Below is a brief discussion of these requirements:
1. You are eligible if you are a low-income consumer.
To qualify for Assurance wireless ACP, your total household income should be at or less than 200% of the federal poverty guideline. If you qualify based on your income, you should have in mind that the federal poverty guidelines differ with your state and household size. Therefore, visit the link https://www.affordableconnectivity.gov/do-i-qualify/ and confirm your state’s income limit.
2. You are eligible if you participate in a government program ( NON-TRIBAL)
Besides income qualification, you are also considered eligible for Assurance wireless ACP if you participate in a government assistance program. Here is a list of such programs:
- Supplemental nutritional assistance program or food stamps
- Medicaid
- Special supplemental nutrition program for women, infants and children
- Supplemental security income
- Federal public housing assistance or FPHA
- Veterans pension and survivors benefit
- Free and reduces price school lunch program or school breakfast program
- Federal Pell grant
3. You are eligible if you participate in a tribal assistance program
Apart from the two above requirements, you can also qualify for Assurance wireless ACP if you receive benefits from any government assistance program on tribal land. Here is a list of such programs:
- Bureau of Indian affairs general assistance
- Head start
- Tribal temporary assistance for needy families
- Food distribution program on Indian reservations.
4. If you benefit from lifeline
If you don’t meet any of the requirements discussed above, worry not because you can also qualify for Assurance wireless as a lifeline member. Similar to ACP, Lifeline is federal communications commission program that helps low-income households to access telecommunication services like free phones, free text and call services. Luckily, you are automatically considered eligible for Assurance wireless ACP if you qualify for Assurance wireless lifeline.
What Documents Do I Need While Applying to Assurance Wireless ACP?
During your Assurance wireless ACP application, you will be required to attach a number of documents. These documents should coincide with your eligibility criterion. For instance, if you qualify through income, you should attach income proof documents. If you qualify through program, you should attach official documents with program participation proof.
While attaching these documents, please avoid handwritten documents, invalid, blurry or unclear documents because they will delay or make your application rejected. These are examples of documents needed:
Program documents
These are documents to prove that you are approved to receive benefits from your respective assistance program. Please make sure that all your program documents have your full legal name, program name and your agency name. Here are examples of these documents are:
- SNAP benefit award letter
- Medicaid approval letter
- Section 8 statement of benefits
- Tribal head start benefit verification letter
- Bureau of Indian affairs general assistance benefit award letter
Income documents
Income documents should show enough evidence that your total individual or household income is below 200% of the FPG. Examples of these documents are:
- Paycheck stub
- Retirement or pensions statement of benefit
- Social security statement of benefits
- Veteran’s administration statement of benefits
- Unemployment statement of benefits
- Prior years’ federal, tribal or state tax return
Personal documents
To put off scammers, Assurance wireless ACP program also requires you to submit identity documents with your full legal name or social security number. Examples of needed documents are:
- Passport
- Your U.S driver’s license
- Green card or permanent resident card
- A certificate of U.S citizenship or naturalization
- Your military, government, state or Tribal ID
How Do I Apply for Assurance Wireless ACP?
Do you meet the above eligibility documents? Do you the above-listed documents ready? Do you live within Assurance wireless coverage area? Is yes, time is now ripe for applying for Assurance wireless ACP through the following procure:

- Open this link https://www.assurancewireless.com/affordable
- From the page, enter your ZP code and tap ‘Apply Now’.
- You will be redirected to Assurance wireless ACP application form
- Complete the form by proving all the necessary requirements
- Attach all the required eligibility and personal documents
- Review your application and submit
- Get approval and start receiving your Assurance wireless ACP benefits
Note that you can also chose to apply for Assurance wireless ACP directly from the affordable connectivity website. Once you get approval, you can contact Assurance wireless for further instructions on how to receive your ACP benefits. This is through the following procedure:
- Visit https://www.affordableconnectivity.gov/how-to-apply/
- click “ apply now”
- fill ACP online application form from the national verifier page
- provide your valid personal contact and address information then click “ next”
- Attach eligibility documents and follow prompts to finalize the application
- Get accepted by the lifeline verifier and contact Assurance wireless for your ACP benefits.
How Do I Check Assurance Wireless ACP Application Status
After submitting your Assurance wireless ACP form, it will take a few business days to get approval. This might even be 3 to 10 business days. However, it’s important to make sure your application is clear and that you have provided valid information to avoid possible delays.
If you need to check your Assurance wireless ACP application status, you can also do so by visiting Assurance wireless help center and tap on “check status”
What Benefits Do I Get if I Am Eligible for Assurance Wireless ACP?
As mentioned above, Assurance wireless is an ACP wireless service provider. ACP is a new government program that replaced the former EBB program. The sole purpose of this program is to offer discounts on broadband services to increase internet access among low income households. This program offers a monthly internet discount of $30, $75 monthly internet discount to qualified households on tribal lands and up to $100 discount on devices like tablets and laptops.
More often than not, ACP also offers free phones, free texts and call minutes depending with your selected service provider. It’s prudent to mention that there are several service providers that offers ACP benefits. Assurance wireless is one of the most reliable ACP service provider to consider.
Through Assurance ACP program, you can get the above mentioned benefits alongside other benefits as mentioned below:
- You can get a free smartphone as a new customer. However, the exact model to get is based on phone availability.
- You can get free unlimited data, free unlimited call minutes, free unlimited texts and free 10 GB of mobile hotspot data.
- Through Assurance wireless ACP, you will get free caller ID features, fee scam block and scam shield with free scam ID.
Assurance Wireless Application – Lifeline Program
Apart from the famous ACP program, Assurance wireless also participates in lifeline program to help low income households afford a phone and other wireless services. In fact, Assurance wireless is a primary lifeline service provider with several incredible benefits.
To enjoy these benefits, you should first apply for the program. The basic steps of applying for Assurance wireless lifeline program is discussed below:
- Check eligibility: Before applying for Assurance wireless lifeline, you should first make sure that you meet lifeline eligibility requirements.
- Apply: Once you confirm eligibility, visit Assurance wireless official website and compete the lifeline application form.
- Submit the form: After filling your application form, attach eligibility documents, submit the form and get approved for your lifeline benefits
Who are Eligible for Assurance Wireless Lifeline?
We have mentioned that Assurance wireless lifeline program was meant to help low-income consumers to afford telecommunication services. That means that to get Assurance wireless lifeline benefits, you must be a low income household whose income is less than 135% of the federal poverty guideline.
You also qualify for Assurance wireless ACP if you participate in any federal or tribal programs. These are programs like: SNAP, Federal Public Housing Assistance, SSI, and General Bureau of Indian Affairs Assistance, Veterans Survivor Pension fund, Medicaid, Food Distribution Program on Indian Reservations or FDPIP, Tribal head start or tribally administered temporary assistance to needy families.
What Documents Do I need While Applying to Assurance Wireless Lifeline?
Similar to Assurance wireless ACP application, you are also required to attach a number of eligibility documents while applying for Assurance wireless lifeline. Please note that you should attach documents based on your eligibility. If you qualify based on your income, please attach documents with income details. If you qualify based on your program participation, please attach documents with your program details. On top of that, you should also attach personal documents. Here is a list of the documents needed while applying for Assurance wireless lifeline:
Personal Documents
- Birth certificate
- Driving license
- Government-issued ID
- A residential document, like a utility bill, mortgage, or lease statement.
Income Documents
- Veterans Administration statement of benefit
- Child support award
- Paycheck stub
- Child support award
- Current income statement
- The Federal, state or tribal return of the previous year
- Social Security statement of benefits
- Worker’s or unemployment compensation statement of benefits
Program documents
- Medicaid verification letter
- Food Distribution Programs on Indian Reservations approval letter
- Supplemental Nutritional Assistance award letter
- Tribal head start cover letter
- Low Income Home Energy Assistance document of participation
How Do I Apply for Assurance Wireless Lifeline?

- Step 1: Open Assurance wireless online website: https://www.assurancewireless.com/lifeline-services/how-qualify.
- Step 2: Under this step, you should establish two things. One is whether you qualify for the programs or not by clicking ‘See if you qualify today’. The second is to establish whether lifeline program benefits are available in your area or not by clicking on ‘What State Do You Live In.
- Step 3: Provide your area ZIP code and get redirected to Assurance wireless lifeline page. On this page, you will see the kind of offers available in your area.
- Step 4: Click on ‘Apply Now’ to fill Assurance wireless lifeline application form
- Step 4: Complete the form as required, attach the necessary documents and submit the form
- Step 5: Get approved for your Assurance wireless lifeline benefits.
How Do I Check Assurance Wireless Lifeline Application Status
When you enroll for assurance services, you will get a welcome letter with a number of relevant information. From this letter, you will be able to identify your Assurance wireless account ID. To check your Assurance wireless lifeline application status, therefore, you will need this account ID plus your ZIP code. To do so, contact Assurance wireless customer care representative on 1-888-898-4888, provide your ZIP code and account ID and the representative will track your application status for you.
What Benefits Do I Get if I Am Eligible for Assurance Wireless Lifeline?
After you meet Assurance wireless lifeline eligibility requirements, you will access these benefits:
- Easy connection with your family and friends through free unlimited text, free unlimited calls and free data from Assurance lifeline plan
- Easy access to the internet through Assurance wireless free high-speed data
- A free and quality phone.
- You will able to work, study and conduct online businesses.
Can I Apply for Assurance Wireless Service Via Mail?
Yes, apart from online application, you can also apply for Assurance wireless services via mail. To apply through mail, contact Assurance Wireless customer team and request for ACP application form mailed to your address. Fill the form, attach the necessary documents and mail it back to Assurance wireless address:
Assurance Wireless
P.O Box 5040. Charleston,
IL 61920-9907.
Does Assurance Wireless Give Free phones?
Yes, we have seen that Assurance wireless gives free phones through ACP and lifeline programs. When applying for a free phone from Assurance wireless, applicants are not hinted Om the exact model of phone to receive. This is because Assurance wireless-free phones are subject to availability. However, you are likely to get free phones from amazing brands like Samsung, Motorola, LG, Nokia, and Google phones among others.
Is There an Assurance Wireless app?
Assurance wireless is in partnership with the online plus app to offer convenient services to its customers. You can download this app from the google play store for free and get a chance to win free gift cards.
How Do I Contact Assurance Wireless?
To seek help or inquire about anything from Assurance Wireless, you can contact their customer care through the number 1-888-898-4888 or mail them on the address:
Assurance Wireless
P.O Box 5040. Charleston,
IL 61920-9907.