Gen mobile is a mobile virtual network operator. It is ranked among the best MVNOs in the country. Being an MVNO, this simply means that Gen mobile does not rely on their own network. This firm provides wireless services through T-Mobile network towers. This guarantees all Gen customers very reliable network coverage. Besides reliable coverage, Gen mobile major mission is to provide affordable phone plans to its customers through a program called Affordable connectivity program (ACP).
ACP is a Congress-created program that replaced the Emergency Broadband Benefit program. Through this program, Gen mobile offers free phones from the government. You can only get Gen mobile free phone if you come from a low-income household. If you participate in government programs like Medicaid and food stamps, you can also get Gen mobile free phones from the government. In this article, we will discuss everything about Gen Mobile free phones from the government. We will also discuss all the benefits of joining Gen Mobile, so you to make an informed decision.
Under Which Program Gen Mobile Free Phones From Government?
Gen Mobile offers free phones from the government through the Affordable Connectivity Program. This is a federal communications program that collaborates with Gen mobile and other eligible service providers to provide payment assistance on monthly internet bills. The program also offers free phones that help users to connect, work and school online.
Who Is Eligible For Gen Mobile ACP?
Gen mobile ACP benefits are not provided to everyone. To receive these benefits through Gen mobile, you must a resident of the United States. You must also be residing under Gen mobile network coverage areas. Below are other requirements that you should meet before receiving Gen Mobile ACP.
1. Must be a low income consumer
It’s no doubt that there are multi-millions of low-income consumers in the US. To distinguish on who qualifies for Gen mobile ACP, the government rules out that your income must be below 200% of the Federal Poverty Guidelines. To understand better, a household is an individual or group of people that stay together and share their income.
2. Must participate in any government assistance program
In case your income is not below 200% of the federal poverty guideline, you can also qualify for Gen Mobile ACP if you participate in any of the following programs:
- Medicaid
- Supplemental security income or SSI
- Federal Public Housing Assistance or FPHA
- Supplemental Nutrition Assistance Program or SNAP
- Special Supplemental Nutritional Program for Women, Infants and Children or WIC
- Federal Pell Grant
- Federal free or reduced school lunch or breakfast program.
- Bureau of Indian Affairs General Assistance
- Tribal Temporary Assistance for Needy Families
- Tribal Head Start
- Food Distribution Program on Indian Reservations or FDPIR
What Documents Do I Need To Enroll Gen Mobile ACP?
To apply for Gen Mobile ACP and get approval, you should attach a number of documents with prove that you qualify for the program. The sole purpose of attaching these documents is to confirm your identity and eligibility status to the national lifeline verifier. Here is a list of all the necessary documents:
Personal documents
These are documents meant to prove your identity so as to prevent fraud among applicants. All your personal documents must have your full legal name, date of birth, and address. These documents are:
- Government, military, state or Tribal ID
- U.S driver’s license
- Passport
- Permanent resident card or Green card
- Social Security Number
- Birth certificate
- Certificate of U.S citizenship or naturalization
- Individual Taxpayer Identification Number (ITIN) document
Income documents
These are documents meant to show that you have an income below 200% of the federal poverty guideline. They include:
- Retirement or pension statement of benefits
- Unemployment or worker’s compensation statement of benefits
- Divorce decree
- Current income statement
- Prior year’s income statement
Program documents
- SNAP approval letter
- Section 8 benefit award letter
- SSI statement of benefits
- Medicaid benefits verification letter
How Do I Apply For Gen Mobile ACP?
Before applying for Gen mobile ACP, first obtain an application ID from the national verifier portal. To get your ID, visit the page https://www.usac.org/lifeline/national-verifier/ and follow the necessary instructions. After meeting Gen mobile ACP qualification as a new or existing customer, you can now follow this procedure and apply for ACP benefits:
- Open the page acp.genmobile.com/Enrollment/GM/en/Web/www/gen/index.html#!/newHome
- Enter your ZIP code and tap start
- Fill the provided form by entering your name, social security number, national verifier application ID, email and phone number
- Provide valid address details
- Attach eligibility documents
- Select a plan or device
- Review your application
- Submit the form to complete your application.
Why I Choose Gen Mobile?
There are many service providers that agreed to participate and offer ACP benefits. The following are reasons why Gen Mobile outstands them all.
- Gen Mobile has no annual contract: You should choose Gen mobile because they don’t lock you into their services. With this firm, there is no annual contracts, no credit checks, no overages and no early termination fees.
- The firm has a 7 days money back guarantee: When you choose this firm, you are assured the value for your money. Their services are risk free. This is because of the company guarantee refund on the cost of phones or plans that dint satisfies your needs. This refund is normally given within 7 days from the date you bought your phone.
- Gen Mobile assures nationwide coverage: Gen mobile relies on T-Mobile. You are aware that T-Mobile is a very big service provider that has network towers throughout the US. As a result, Gen mobile network will never compromise on speed, network or quality.
- Gen mobile offers affordable plans: Gen mobile offers the best deals in their wireless services. These deals are obviously cheap and affordable. When you choose Gen Mobile, you will enjoy unlimited texts, calls and free international calling services at a lower price.
- The firm has a 15 Day Text freebie: Gen mobile understands that it’s possible to lack money to pay your bills. When you choose this firm, you are normally given 15 days of free unlimited international and domestic texting after your plan expires.
- You will enjoy ACP benefits: When you choose Gen mobile, you will get a free ACP plan that offers a free phone, 7 GB of free monthly data, unlimited texts and calls. You must be a low income customer to enjoy these benefits.
What Benefits Do I Get If I Qualify For Gen Mobile ACP?
When your Gen mobile ACP application gets approved, you will enjoy benefits like 7 GB 5G or 4G LTE free data, free smartphone, free hotspot, free unlimited text, and free unlimited call minutes.
What Type Of Free Smartphones Do I Get From Gen Mobile?
When receiving Gen Mobile free phone from ACP, you are always in the dark as far as phone model is concerned. Gen mobile in short doesn’t disclose to customers on the model of free phone to receive. However, expect to receive your free phone from reputable brands like Samsung, Alcatel, Motorola, LG, google phones and Apple phones. Here are models of free phones that you are likely to get from Gen Mobile:
- Cool Pad SUVA Pre-owned
- Motorola Moto G7 Play
- Motorola moto G Power
- Motorola moto G Fast
- Samsung Galaxy S8+
- Samsung Galaxy S8
- Samsung Galaxy S10
- Samsung Galaxy S9
- Apple IPhone XR
- Apple iPhone 8
- Apple iPhone X
What Features Does Gen Mobile Support?
Gen Mobile has plans that support features like call forwarding, caller ID, Wi-Fi calling, call waiting, voicemail, caller ID block, direct international dial, and 3-way conference calling.
How Do I Activate Gen Mobile Free Phones?
After receiving your Gen mobile free phone, call customer care team and they will help activate your phone within minutes. To call Gen mobile customer representative, dial the number 833-528-1380 every day from 8: 00 AM to 6:00 PM.
Can I Bring My Own Phone To Gen Mobile?
You can bring your own phone to Gen Mobile. The phone that you are bringing to Gen mobile should be unlocked and compatible with their network. You can bring your boost, sprint or virgin mobile phones to Gen mobile because they are compatible with this network.
What Phones Are Compatible With Gen Mobile?
Gen Mobile is compatible with most of the unlocked 4G LTE/ 5G GSM network phones. Gen Mobile is also compatible with unlocked AT&T, T-Mobile, Simple Mobile, Straight Talk, or Cricket Wireless phones. Finally, Gen Mobile is compatible with most phones that operate through SIM cards.
What Carrier Is Gen Mobile?
Gen mobile was initially owned by Sprint Mobile. Sprint ended its operations and merged with T-Mobile. That means that Gen mobile is now reliant on T-Mobile network coverage.
Is Gen mobile GSM or CDMA?
Gen Mobile provides wireless services through T-Mobile network. This makes Gen mobile compatible with GSM devices.
How Do I Contact Gen Mobile?
There are four different ways to contact Gen Mobile. To contact Gen mobile, dial the number +1.833.528.1380 or dial the number 611 every day 7:00 PM to 5:30 PM PST.
You can also contact Gen Mobile by chatting with an agent every day from 7:00 AM to 5:30 PM PST. To chat with an agent, visit genmobile.com/pages/contact-us and tap start a chat.
You can also send a message to Gen Mobile by opening the page genmobile.com/pages/contact-us, then enter your name, email, phone number, and the message you want to deliver and tap on send.
Finally, you can contact Gen mobile by visiting their corporate address on:
Gen Mobile:
P.O Box 1243
Redondo Beach
CA 90278.
