If you are eligible for Truconnect Lifeline program, you will be able to get a free Truconnect SIM card so that you can enjoy all the Lifeline benefits. Once you receive the TruConnect SIM card, the next thing in your bucket list should be to activate it. In this article, we shall discuss the activation process of your TruConnect SIM card, so that you can know the right steps to take.
Activation Steps For Your TruConnect SIM Card
To start your TruConnect SIM card activation process, there are certain details that you must have at hand. These include your TruConnect activation code and the IMEI of your phone. If you want to obtain your phone’s IMEI, just dial *#06# on your phone, and this number will pop up on your screen. Note this unique number down as you will need it during the TruConnect SIM activation process. Besides these details, you should ensure that you submit the following information:
- Your full legal name
- Your country of residence
- Your mobile phone number
- Your date of birth
Collect Your TruConnect SIM Activation Code
This refers to the unique code that is generated for you by the TruConnect customer support team after providing them with your name, full address, and date of birth. Typically, you will be given this code during the TruConnect SIM card activation process. With this code and your phone’s IMEI number, you will be able to activate your TruConnect SIM card on the go.
TruConnect SIM Card Online Activation Process
All you need to do is visit TruConnect website “https://www.truconnect.com/activateSIM” and then follow the instructions that you will find there. Besides this, you can visit TruConnect retail store and ask for guidance from any of the agents that you will find there.
You can also contact TruConnect customer support team and then let them know that you want to activate your TruConnect SIM card. Finally, you can choose to do it on your own by following these steps:
- Insert the TruConnect SIM card into your mobile device
- Switch on your device
- Dial 611
- By dialing 611 on your device, a message reading as ‘Welcome to TruConnect’ will pop up on you screen. In case this message does not pop up, consider contacting TruConnect’s customer support team right away.
Once you activate your TruConnect SIM card, you will enjoy a plethora of benefits. To start with, you will be able to connect to this carrier’s network, send messages, make calls, surf the internet, and utilize any apps that need data on your phone and so much more.
If you are eligible for the Lifeline program, you will be able to enjoy unlimited text and talk. Besides this, you will enjoy 3GB of mobile data.
TruConnect SIM Card Activation Process For Tablet
First and foremost, insert the TruConnect SIM card in the tablet and then power it on. Once the device is on, dial 611 and you will be able to get a Activation welcome message reading, ‘Welcome to TruConnect’. After getting this Activation message, the next step is to set up the TruConnect APN settings so that you can be able to access this carrier’s internet services. Depending on the operating system of your table, key in the right APN settings and save them. Once you are done, restart your device and you will be good to go.
Reactivation Process For Your TruConnect SIM Card
In case your TruConnect SIM card has been deactivated, you can now reactivate it by reaching out to this carrier’s customer support team. During the reactivation process, you will be asked to pay a certain reactivation fee.
As far as this process is concerned, it is imperative to note that your phone number might change if at all your SIM card has been inactive for a lengthy period of time. To be on the safe side, there is a need for you to ensure that your credits hardly expire and that your balance never reads zero.
Replace Your TruConnect SIM Card If You Lost Or Stolen
If your TruConnect SIM card is misplaced or stolen, there is a need for you to replace it immediately. To start with, you should contact the TruConnect customer support team first so that they can switch off your SIM card temporarily before you can obtain a new one.
By doing so, you will prevent unauthorized usage that can result in more charges in the long run. Thankfully, this team will help you locate on of the nearest TruConnect retail store where you can visit and get a replacement SIM card & Activate it.
Once you locate the nearest TruConnect retail shop, ask the agents that you will find there to issue you with a replacement SIM card and also reprogram it for you. The SIM card will be reprogrammed with your personal details, your phone number, and network settings. Once everything is done, insert the TruConnect SIM card in your phone and follow the above to activation process.
FAQ
How Long Does TruConnect SIM Activation Take?
If you follow the right instructions, this process should only take you a few minutes, and you will be good to go.
How Do I Add Data To My TruConnect Account?
The process of adding data to your TruConnect account is not difficult per se. To start with, visit truconnect.com in order to access your account. Enter your username and password and then tap on the ‘Login’ button that you will see on the upper right-hand side of the screen. Click on the ‘My Profile’ option and then follow the instructions that you will see on your screen.
What Towers Does TruConnect Use?
Well, depending on where you live, this carrier uses T-Mobile and Sprint’s network to offer much-needed cell phone services to their customers.
Can I Bring My Own Phone To TruConnect?
Yes. This carrier now allows you to bring your phone and use it on its network. However, your device of choice has to be unlocked and compatible with this carrier.
Can I Change My TruConnect Number?
No. This can be attributed to the fact that TruConnect is the only entity that is responsible for changing, eliminating, and reassigning TruConnect numbers. Thankfully, before the carrier undertakes any of the above-mentioned initiatives, you will be notified early in advance to avoid further inconveniences.
