TruConnect favors low-income households as far as communication is concerned. The company has partnered with the government through lifeline and ACP to help low-income families to remain connected with their loved ones and access other virtual services. Through TruConnect lifeline application, qualified households are privileged to get a new android phone, free international calling, free unlimited talk, text services, and 14GB of monthly data.
TruConnect is a very reliable lifeline service provider and Lifeline is a government program that offers subsidized phone services to all qualified low-income households in the US. Currently TruConnect offers lifeline services to 37 states of America, US Virgin Islands and Puerto Rico. However, you must meet lifeline program eligibility requirements before receiving subsidized phone services from TruConnect lifeline.
Eligibility Requirements for TruConnect Wireless Lifeline Program
TruConnect lifeline is also a federal communications commission program that favors low-income households in the US. Therefore, you must come from a low income household to qualify for TruConnect lifeline. To be precise, your gross annual income must be below 135% of the federal poverty guideline. Note that your federal poverty guideline varies based on your state and household size.
Besides income, you also qualify for TruConnect through participating in federal or tribal government assistance programs. These are programs like:
- Bureau of Indian Affairs general assistance
- Head start
- Tribal temporary assistance for needy families
- Food distribution program on Indian reservations
- Supplemental nutritional assistance programs or food stamps
- Medicaid
- Special supplemental nutrition program for women, infants and children
- Supplemental security income
- Federal public housing assistance or FPHA
- Veterans pension and survivors benefit
- Free and reduces price school lunch program or school breakfast program
- Federal Pell grant
TruConnect Wireless Lifeline Benefits
Do you have a total household annual income that is below 135% of the federal poverty guideline or participate in any government assistance program? If yes, brace yourself to enjoy the following benefits every month:
- $9.25 monthly discount on phone or broadband plans
- Up to $34.25 monthly discounts on mobile phone plans to qualifying households on tribal land
- Free lifeline plan that offers a free SIM card
- Free WIFI hotspot capabilities
- 4.5 GB of high speed data
- Free unlimited texts
- Free unlimited call minutes
- Free 6 GB of monthly high speed data, free smartphone or a free LTE-enabled device. Note that these benefits only apply to lifeline consumers in California.
Document Requirements For Applying TruConnect Wireless Lifeline Program
Similar to ACP application, lifeline application also requires you to attach personal, income eligibility or program eligibility documents. Here is an example of these documents:
Identity documents
- Individual Taxpayer Identification Number(ITIN) document
- Government, state, military or Tribal ID
- U.S driver’s license
- Your passport
- Permanent resident card
- Individual Taxpayer Identification Number(ITIN) document
- Utility bill to prove your address
- Lease or mortgage statement to prove your address.
- Birth certificate
- Certificate of U.S citizenship or naturalization
- Green card
- Permanent resident card
Income eligibility documents
- Pension or retirement statement of benefits
- Prior year’s federal, state or Tribal tax return
- Paycheck stub
- Current income statement
- child support award
- Copy of the Veterans Administration statement of benefit
- social Security statement of benefits
- Invoice decree
Program eligibility documents
- Unemployment or worker’s compensation statement of benefits
- Veterans pension and survivors benefits award letter
- Head start verification letter
- Tribal temporary assistance for needy families approval document
- Medicaid approval letter
Application Process for TruConnect Wireless Lifeline Program
The process of applying for TruConnect lifeline is similar to that of the TruConnect Affordable Connectivity Program (ACP). Basically, lifeline application requires you to check program eligibility, have all your documentation ready, ensure you live within TruConnect lifeline coverage state, fill the form, submit and get your approval. Below is the actual process on how to apply for TruConnect lifeline:
- Visit this page truconnect.com/lifeline
- Enter your ZIP code, email address and tap “ apply now “
- Tick either of these parts as quoted “ yes, I read terms and want unlimited data free “ or “ no, I do not want unlimited data”
- After making your choice, you can now start your application by entering your name, social security number, date of birth, home address and contact information.
- Agree to the terms and conditions and tap “ next “
- Provide all the required information on the next page
- Attach your documents and submit the form
- Wait for approval and start receiving your lifeline benefits from TruConnect.
Check TruConnect Wireless Lifeline Program Application Status
To check your TruConnect wireless lifeline application status, you should contact their lifeline customer care representative on the number 1-800-430-0443. On the line, provide your order number and answer any other question asked by the representative. Afterward, he or she will check the lifeline application status and inform you of the progress. Normally. TruConnect lifeline approval takes 3 to 5 business days
FAQ
Does TruConnect Wireless Give Free Phones?
Yes, TruConnect gives free phones both under lifeline and ACP programs. As long as you participate in any assistance program or have an income below 135% of the federal poverty guideline, you will receive your free phone seamlessly. As far as 5G phones are concerned, this company also provides these phones.
We mentioned earlier, this firm is an MVNO company that uses T-Mobile network. From T-Mobile’s 4G LTE/5G network, TruConnect is also able to provide 5G service and devices to its customers. From the company, you can find 5 G phones like Google Pixel 6 pro 5G, Samsung Galaxy S20 ultra 5G, Motorola RAZR 5G, and Samsung Galaxy Z Fold 3 5G, among others.
Is There a TruConnect Wireless APP?
Yes, TruConnect has a downloadable app that is known as the MyTruConnect app. This app is found either on Apple store or Google play store and is compatible with both iOS and Android. Users of these apps are at an advantage of monitoring their usage, topping up data/ minutes, faster WIFI connection, earning rewards and so on.
How do I contact TruConnect Wireless?
To contact TruConnect wireless, open this page truconnect.com/contact-us, enter your name, email, phone number, write down your complaint/ review/question, and tap “submit”.
You can also contact them by calling the customer care line every Monday to Saturday, 5 AM to 9 PM PST. This is through the number (800) 430-0443. Alternatively, you can chat then live through the same page truconnect.com/contact-us every Monday to Saturday, 5 AM to 9 PM PST.
